Last updated June 13, 2026
This Privacy Policy explains how Phoenix Private Investigator collects, uses, shares, stores, and protects information submitted through this website or during an initial consultation. Private investigation matters can involve sensitive personal, family, business, legal, and location details, so this notice is written for both normal website privacy and confidential investigative intake.
Scope of this policy
This policy applies to this website, contact forms, phone calls, emails, text messages, and consultation requests connected to Phoenix Private Investigator. A paid investigation, attorney-directed matter, background research request, or corporate assignment may also be governed by a separate engagement agreement, authorization, conflict check, permissible-purpose review, or attorney instructions.
Information we collect
We may collect information you choose to provide, including your name, phone number, email address, preferred contact method, city or service area, urgency, investigation type, attorney involvement, best time to contact you, and the details you submit in the consultation form.
Depending on the matter, intake may also include case objectives, known addresses or vehicles, witness or subject information, relationship or custody context, business details, litigation deadlines, public-record identifiers, and documents you decide to share. Website systems may also collect technical information such as IP address, browser type, device data, referring pages, pages viewed, form activity, timestamps, and basic security logs.
Sensitive investigation information
Please share only what is necessary for an initial intake. Do not submit passwords, account credentials, requests to access accounts without authorization, Social Security numbers, full financial account numbers, private medical details, explicit images, or emergency information through the website form. If a matter requires sensitive documents, we may discuss a more appropriate way to receive them.
For child custody, family, or domestic matters, information about minors should be limited to what is necessary to evaluate the request and plan lawful documentation. This website is not intended for children under 13, and children should not submit personal information through the site.
How we use information
We use information to respond to inquiries, evaluate whether the requested work is lawful and appropriate, identify conflicts or authority issues, prepare a case plan, provide private investigation services, communicate with you or your authorized representative, document services performed, maintain business records, improve website performance, prevent fraud or misuse, and comply with legal, licensing, safety, or regulatory obligations.
Confidentiality and investigative limits
Confidentiality is central to private investigation work, but it is not absolute. We may disclose information when you authorize it, when necessary to perform requested services, to coordinate with your attorney or authorized representative, to work with vetted service providers or licensed investigators, to respond to lawful legal process, to address safety concerns, to comply with licensing or regulatory requirements, or to protect rights, property, and security.
Submitting a website form does not create an attorney-client relationship. If an attorney directs the investigation, privilege or work-product protections are controlled by that attorney and the applicable law.
Sharing information
We do not sell confidential case intake details. We may share limited information with service providers that support the website, communications, scheduling, records, security, analytics, payment processing, or case administration. We may also share information with licensed investigators, subcontractors, attorneys, experts, process servers, records providers, or other parties needed for a lawful investigation. We may disclose information if required by law, subpoena, court order, regulator request, licensing inquiry, or a business transfer such as a merger or asset sale.
Calls, texts, and email
When you contact us or submit a consultation request, you authorize us to contact you about your inquiry by phone, text message, or email using the information you provide. Message and data rates may apply. You can ask us to stop nonessential texts or calls at any time, but we may still send service-related communications when needed for an active matter.
Cookies, analytics, and do not track
The website may use cookies, analytics tools, server logs, or similar technologies to understand traffic, protect the site, measure performance, and improve content. Browser settings can often block or delete cookies. At this time, the site does not respond to browser Do Not Track signals, but it will honor privacy choices that are legally required and technically supported.
Retention
We keep inquiry and case information only as long as reasonably needed for the purpose collected, including responding to you, providing services, meeting legal or licensing obligations, documenting case work, resolving disputes, maintaining accounting records, and protecting against misuse. When information is no longer needed, we may delete, de-identify, archive, or restrict it according to business and legal needs.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information in light of its sensitivity. No website, email account, text system, database, or internet transmission can be guaranteed completely secure. If a communication is highly sensitive, call first so we can discuss a safer way to proceed.
Your privacy choices and rights
You may request access to, correction of, deletion of, or limits on certain personal information by contacting us. We may need to verify your identity and may retain information where allowed or required for legal, security, licensing, accounting, dispute, or case-record reasons.
Depending on where you live and whether a specific privacy law applies, you may have additional rights, such as rights to know what personal information is collected, to correct inaccurate information, to delete certain information, to opt out of certain sales or sharing, or to limit use of sensitive personal information. We do not sell confidential investigation intake information or use sensitive information to infer characteristics outside the service you requested.
California privacy notice
For California residents, personal information collected through this site may include identifiers, contact information, internet or network activity, geolocation signals from device or IP data, professional or employment-related information if relevant to a case, sensitive information you choose to provide, and inferences needed to respond to an inquiry. Sources include you, your authorized representative, website technology, communications, public records, and investigation-related sources. Purposes include the uses described in this policy. We do not discriminate against people who exercise applicable California privacy rights.
Changes to this policy
We may update this policy as services, technology, laws, or business practices change. The updated version will be posted on this page with a new last updated date.
Contact
For privacy questions or requests, contact Phoenix Private Investigator at [email protected] or +1 (480) 847-3622.
This page is a practical privacy notice for the website and investigation intake process. It is not legal advice and should be reviewed by qualified counsel before publication or use as a final legal policy.